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Transparent refund and return policy for all our courses and services.
We strive to provide high-quality education and training. This refund policy ensures transparency and fairness for all our students while maintaining the quality of our services.
Refunds are processed based on the timing of your cancellation request and the type of course enrolled. Please review the following conditions:
The refund amount depends on when you request the cancellation:
| Cancellation Timeline | Refund Percentage | Processing Fee |
|---|---|---|
| 7+ days before course start | 90% of course fee | 10% administrative fee |
| 3-6 days before course start | 70% of course fee | 30% administrative fee |
| 1-2 days before course start | 50% of course fee | 50% administrative fee |
| On course start date | 25% of course fee | 75% administrative fee |
| After course commencement | No refund | N/A |
In case of medical emergencies, we offer special consideration:
If technical problems prevent course access:
If we cancel a course:
Follow these steps to request a refund:
Send an email to seekhocomputer20@gmail.com with your enrollment details and reason for refund.
Include payment receipt, enrollment confirmation, and any supporting documents (medical certificates, etc.).
Our team will review your request within 2-3 business days and communicate the decision.
Approved refunds will be processed within 7-10 business days to the original payment method.
As an alternative to refunds, we offer course transfers:
If you disagree with our refund decision:
For refund requests and queries, contact us:
seekhocomputer20@gmail.com
Subject: Refund Request - [Your Enrollment ID]
+91 8750595256
+91 9599733718
Business Hours: 9 AM - 6 PM (Mon-Sat)
14A, Main IGNOU road, Neb Sarai -68, Delhi